67 726 Avis clients vérifiés |
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Nice shadeI loved the shade, but it did not cover my grays. Very disappointing. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMicaela - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
FadeFades very quick not impressed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmy - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Still quite darkThis colour was sent as a replacement because the first one was very dark. I only put to colour on at the end of last week so it hasn't had chance to settle but it is still a bit darker than I am used to. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNikki - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! We will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
bit redder than i expected from model colourEven though the colour was called pearl mahogany (I.e mahogany is red) the colour looked more purple/cooler toned in the model colour picture than what came out on my hair. 1 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatherine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Fantastic color!ESalon far surpassed my expectations! The color was exactly what I was looking for, and turned out more even than the last time I had it professionally colored. I've gotten a ton of compliments, I'm definitely a fan! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great jobI love my hair color it was just what I wanted you did a great job thank you 👍👊💜 I'll be ordering more and refuring family and friends 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Easy even for a noviceThis was my first time ever of permanently colouring my hair so wasn't sure what to expect. The instructions were easy to follow and the colour was near perfect to my natural colour. The little sticker to stick the instructions to my bathroom mirror was very useful and a nice touch. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color is greatWhile waiting for the time to be up I was scared....but loved the all over good color. Had several people tell.me how much they liked the color.. lasted a long time too. Easy to use 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair ColorI love this color system. It’s easy to do and the color turns out great every time. I get a ton of compliments. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color that lasts!So love this product!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |