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Color Set
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67 726 Avis clients vérifiés |
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Need to fix the waxy residue!I have washed and scrubbed my hair SEVEN times since coloring it yesterday, I am unable to remove the wax residue on my hair. This should not be the case. The color looks wonderful, however, I cannot deal with the waxy feeling! I can barely get a comb through it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTracy - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
New to esalonI just tried esalon for the first time. The first shipment did not arrive after a few weeks so I called and a new order was sent out right away. I have mixed feelings. First the pros. My hair is nice and soft and looks natural. The colour turned out different at the roots than the ends. I was hoping to achieve more of a blend but this didn't happen. My biggest concern was the product fumes were so strong that I had a reaction with my eyes. It didn't irritate my scalp, but I could hardly open my eyes. They were burning and tearing throughout the process and I had a headache the remainder of the day. This was disappointing as the product leaves your hair with lots of shine. Not sure if I will reorder due to the intense fumes and colour issue. I want to be able to achieve a consistent overall colour and I would also like to be able to go lighter. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDawna - We’re so sorry to hear that you were disappointed by the results of your color application. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
good colourgood colour and coverage. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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LovelyGreat colour leaves hair feeling like I’ve walked out of the salon 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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LOVE IT!!!Best color match, EVER!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Like it!It’s a very pretty color, lasts long and is easy to use 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect!The recent changes to my color were perfect and exactly what I was wanting. ❤️ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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In love!Love the easy process and the color is always beautiful. Would recommend to anyone. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfeft match kitGreat color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!Over all the presentation and the product are amazing. It felt like receiving a treat in the mail and took the sting out of the dreaded grey hair maintenance routine I dread every few weeks! Customer service was top notch! I was able to customize my order and make a few changes for my next order. My colour came out a little darker than I wanted but the colourist was able to make changes to my next order to rectify that. Also My colour has not faded too much as it does with most brands for me and is holding up well 3 weeks on! Love it!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |