67 726 Avis clients vérifiés |
|
Trier selon : |
|
Best at home salon carePros- at home, way cheaper than a salon but salon quality. Last longer and looks more natural than retail box products. Doesn't seem to damage my hair as much either. Cons-it is very waxy. Hard to get out of your hair even after the 5 mins of using wet gloves to work it into your hair at the end. I find I have to wash it really good a few times. Not sure what is it, that does that. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Good quality albeit a bit priceyGood quality coverage and colour but a bit expensive compared to others 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Hair color is ok.However, this color continues to not color my gray hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAndria - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Darker than ususalThe hair color seemed a little darker than it has in the past 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsPat - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Didn’t blend with my rootsMy color on the ends is still way too dark. There’s a difference between the new growth and the ends 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCarmen - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Never received all those items, returned 2 pkgsCredit due on returned two hair dye boxes returned to this vendor. It seems they sent a second before I used the first..Have chosen to keep my white hair ..2 pkgs returned and as a senior 89 yrs I expect fair treatment and total credit for two ...if they are honest... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMaxine - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Did not cover greyWas ok - It was my first try - and I followed all the directions - the color turned orange on the grey. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAllyson - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best Ever!This kit is the real deal. Everything you need for the best at home color experience. Left my hair feeling healthier than before coloring. Even better than my last in salon experience. Order your kit today! You'll be delighted with the results! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Custom colorI was impressed with the packaging and it’s contents. It colored my hair very well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Love it!!!!My stylist has created the perfect hair color for me! It is absolutely gorgeous! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |