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Color Set
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67 726 Avis clients vérifiés |
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HorribleThis is horrible hair color that has left my hair dry and gummy feeling. I am canceling my service with you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGenevieve - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Not happyI colored my hair and it did not make any change. Furthermore, it’s does not look colored 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLianne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AllergicHello. Loved your color BUT I’m afraid I’m allergic to your color products. I did do the skin test and it was positive. I used the color anyways cuz I was desperate to try. But it looks like this will not work for me. UNLESS you can come up with something I won’t have a reaction to. I may just have to go grey natural. Can you still help me? So for now I put off my next order till May. If no solutions can be made , you’ll have to cancel my account. Thank you very much. Miko 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMiko - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. We are happy to hear that you performed a skin allergy test 48 hours before this color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
ColorLove having color designed specifically for me and delivered to my home. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great ProductThe hair coloring system is quite easy to use. I like the fact that you can adjust your color at any time. I found the product easier on your hair than other dyes 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love itI really love everything about this product. This hair color has no smell, makes my hair shiny and soft and smell good too!, it also lasts longer then store bought. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color is EXACTLY what I wantedI was really happy with the color of my hair. The product and instructions were easy to use and follow. Thanks! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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SHAMPOO BRILLIANT, A GREAT SHINE FOR COLOURED HAIRMy hair is the best it has ever been for ages, the colour just right and the shampoo compliments it very well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colorSince my color is a red, it doesn't last as long as I would like, but the color itself is great. My color stylist makes changes based on my needs and does a great job. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wasnt worth itColor washed out on roots and shaft. Drugstore color lasts longer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKasey - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |