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Color Set
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67 726 Avis clients vérifiés |
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easyLove the color and shine!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Gorgeous Color!!!The color came out gorgeous, I've received all kinds of compliments...I love my color, it's perfect for my fair skin and blue eyes!!! I've been waiting for a very long time to get the color I deserve and eSalon got it right on the first try...amazing! I feel like a new woman, thank you!!! Looking forward for my next order! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great product, good color matchThis is a great product, and I like that the color is specifically created for me. I also like that it comes with very easy to follow instructions for use. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love this colorI have gotten so many compliments on my hair color since I’ve started using eSalon hair color. People are amazed I do it myself. Hair stylists are even amazed. I used to use the boxed hair color. Never again! I’ve had strangers come up to me and tell me they love my hair color. They don’t even know I color my hair! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color and glossIt was perfect I would not have changed a thing. Great grey coverage 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Loved the colorThe only thing is that it's too expensive. Otherwise I would continue my subscription. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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TerribleI followed the instructions to a ‘T’. However, my hair was left thick and mat-like afterwards; it wouldn’t dry. The colour did not take at the roots. I’m now booked in for an emergency appointment at the hair dressers to get this rectified. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebbie - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
DisappointedThe color was dull and darker than expected. It looked dry, no shine at all. I had to go get some box dye to redo the color, and thankfully it turned out much better—and cheaper 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHeather - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Color too dark but hair felt healthyThe color came out too dark. I would recommend if you are already coloring your hair to let the colorist know what you have been using and send a picture of your hair color that you prefer. Mine came out too dark because I said that my natural color is medium brown (which it is, but I color my hair light/med copper). I should have followed my instincts and picked the color I wanted my hair to be. My hair did feel and look really healthy afterwards. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTina - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorNever used it too red appearing 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJudy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved for you. We appreciate you reaching out! |