67 642 Avis clients vérifiés |
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No ThanksIt really made my hair a weird, unnatural color. I hadn't even used the First box and the 2ns unwanted box arrived. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristi - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email, so eep an eye on your inbox for more details. |
Color is completely wrongI don’t like to leave negative reviews but this color is nowhere what I thought I’d be getting and it’s way too expensive to be this far off. I don’t know what caused it, if it’s the color design or the product, but I was supposed to have a copper/auburn and my hair is basically maroon. My roots are almost black. I get color closer to what I want for $8 at Target, and now I’m stuck with this unless I want to fry my hair even more. Really expected better for the price. I hope this is a fluke because the premise of this company is something I really wanted to support. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarina- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Absolutely happy and grateful!Thank you Crystelle for the formula you made for me❤️! It’s the best!! I highly recommend this company! 6 sur 7 personnes ont trouvé cet avis utile. Et vous ? |
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GreatWorked great 5 sur 6 personnes ont trouvé cet avis utile. Et vous ? |
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Disappointed with the colourThe colour turned out to be nothing like what I ordered. I chose a colour similar to my natural, wanted to make it more bright snd vibrant, not to totally change it into a completely different colour. Very disappointed. Delivery also took a very long time. Plus point - easy to use and covers grey hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Agne! We are sorry to hear the color didn't meet your expectations. Please check your emails, we got back to you to help you further. |
No es lo que esperaba.Seguí las indicaciones y fue una experiencia desagradable. No obtuve el color deseado porque no quedo absolutamente nada del tono en mi cabello. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos experts¡Hola, Alondra! Sentimos que el color no haya sido de tu agrado. Revisa tus emails, te acabamos de escribir. |
Tolle FarbeIch bin sehr zufrieden mit der Farbe. Keinerlei Anzeichen meiner Allergie! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect matchThis was the perfect customized color and so easy to use. 2 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Love the hair colorCan you confirm my Aug is still on 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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No shineI was so excited to get my product but I'm so disappointed it left my hair color very dull looking with no shine at all. The kit was amazing!! But the product needs great improvement for me to use again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |