67 726 Avis clients vérifiés |
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I loved it!This was my first time coloring my hair. I could not believe the results. It looked like I had it done in the salon. I am now considering doing highlights for the summer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorWas to dark i wanted a choc. Brown rich i got black with copper red highlights please cancel my next orders also dryed my hair out 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRosalie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! We will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Killed my hair.This hair color would not wash out of my hair and left it greasy and waxy! I finally got it out with dawn dish soap and the color destroyed my hair. Do not recommend this at all! :( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAshley - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Didn’t cover grey very wellI liked the color but it didn’t cover my gray hair very well plus the color washed out pretty quickly. I probably won’t order again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJosefina - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
need redder color;need a different color; 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVictoria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Love it!I’ve been using this brand of hair color for over a year now and absolutely love it! The color works great and I LOVE the shampoo & conditioner. Worth the money! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Beautiful colorVery happy with the color! Looks very natural. It took a bit longer to do than a regular box color but very happy with the results! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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New color was PERFECTI’m a picky fiery red head! And my last color was a bit too dark. I worked with esalon. Now I’m the happiest red head! Love the color!! Thanks esalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Lasting Color!After my first order, I needed an adjustment made in the color. It was done and my second order was perfect! The BEST thing for me is that the color stays on my gray roots much longer than store-bought color!! It also doesn't fade which is a big plus for red color! So many compliments!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color, great coverage!My eSalon colorist, Stephanos, did an excellent job creating a perfect match for me. After requests for more photos and a few emails learning more about what I was looking for, I felt more confident that he would come up with something that I'd be happy with - and he did! Very satisfied with the service and the product. Thanks!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |