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Color Set
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67 642 Avis clients vérifiés |
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Stubborn GreysStill not enough to cover the stubborn greys 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Dana, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color muy oscuroEstoy muy decepcionada es demasiado oscuro... estoy decepcionada... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Jennifer: Sentimos que tu color haya quedado más oscuro de lo que esperabas. Por favor, revisa tus emails, acabamos de responderte para poder ayudarte. |
Easy to use color serviceAfter a slight adjustment to initial color, you've nailed it! 12 sur 13 personnes ont trouvé cet avis utile. Et vous ? |
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Better than the salonI love that my color (and it is spot on) comes to my home when I need it, doesn’t take very long, and provides perfect results! This makes my life so much easier! 9 sur 11 personnes ont trouvé cet avis utile. Et vous ? |
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perfect colorperfect product, 7 sur 9 personnes ont trouvé cet avis utile. Et vous ? |
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HaarfarbeIch bin mit dem Farbton dieser Farbe zufrieden. Alles ist gut vorbereitet und erklärt . Vielen lieben Dank 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Quality ControlI wanted to let you know that the developer leaked in shipping. This is not the first time, but fortunately I had enough this time to complete my color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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DisappointingWhen I put the dye in there was Alot purple, but after rinsing it was just a deep dark brown with no purple hue to it. Wasn't what I wanted. This dye cost too much to not get the results I was expecting. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNatasha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the color I wantedFortunately, I did a strand test before covering my whole head. I really did not like the new color mixed for me. 😢 I wanted a little more red color instead of all the brown but they removed all the copper color which was my favorite part. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |
Just okayWasn't as happy with the color as I thought I would be, After 3 days I had grays showing again. I also noticed in the shower how bad it stripped my hair of any moisture. It didn't leave my hair feeling good at all. I however loved the convenience of the whole thing it just seemed easy to mix and apply. I did not like how long it had to stay on my head but hopefully it's because the stuff in it was more gentle (I don't know) sure did not smell that way. I am just being completely honest. There was nothing that made me think this was any different from store bought products besides the price being more expensive. I did like that they gave me the opportunity to try it before spending alot money on it. Not sure yet if I will keep purchasing. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRosa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |