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Color Set
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67 758 Avis clients vérifiés |
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Not worth it!Not sure how there’s so many great reviews. I was pleasantly surprised with the presentation of the box and everything they sent however considering i colored my hair on 10/6 and today is 11/10 that’s not good. $4 revlon lasts longer and did a better job. Maybe because I’m a redhead but I don’t think that’s the case. This coloring made my hair multiple colors. I was grateful I did it right before Halloween. They sent a “root” color and a rest of the hair color. These colors looked like night and day they were so different. So in general, not for redheads! Too expensive and only lasts 3 weeks if that. I wasn’t planning on giving a review but I would’ve liked to have known this before purchasing so here I am. So today I’m trying the second box because I forgot to cancel autoship. I am hopeful that since I don’t have a “root” color that it won’t look as bad this time. Unless a miracle happens with this color job (highly doubtful) I will never purchase esalon again. Too bad too as I like small businesses and their presentation. Really wish I could upload my pictures. Almost looked like a clown. Maybe that’s why?! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHolly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Lighter than on pictureThe color ended up lighter than shown 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsIzabela - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Was expecting coverage and warmthIt turned out very ashy and didn't over my gray hairs 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJanelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Aschiges Dunkelbraun wird schwarzHi, Färbeleistung gut, Farbe ist sehr intensiv. Ich hatte aschiges Dunkelbraun bestellt und meine Haare waren vorher sehr hellbraun. Nun sind sie einfach schwarz und ich sehe aus als hätte ich einen Helm auf. Mit dem gezeigten Farbergebnis online hat das nichts zu tun. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Muy rojoMe gustaría un poco menos rojo 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKarla - Lamentamos mucho que se haya sentido decepcionado con los resultados de su aplicación de color. Nuestra Garantía eSalon Color Happiness es algo que siempre respaldamos y trabajaremos con usted para alcanzar sus objetivos de color de cabello. Nuestros expertos en color se han puesto en contacto con usted por correo electrónico y estarán encantados de ayudarle en este proceso. |
May change colorI really liked the color the first time since I was coloring my uncolored hair. The last 2 times I have not liked the color as much. I may adjust the color this next time 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWendy - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Don't stayI put in just 20 days and is gone for my roots 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEliana - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Last formulationMy color keeps getting lighter and lighter, now it’s too light and continues to be too gold 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - We’re sorry to hear that your color came out lighter than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order. We look forward to crafting your custom color! |
Very disappointedI was looking to lighten up my natural dark hair so I decided to give myself a try. The palette offered through the app seems limited in terms of variety of colour for my taste but I decided to give it a go anyway. I chose one of the lightest tones available thinking it would be noticiable change. I followed all the steps, I covered all my hair and waited according to the instructions but the results were far away from my expectations. It has been 5 days since I applied the colour kit and I can't see a difference between my original colour and the formula chosen for me. It's very disappointed and honestly a waste of money. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Carolina! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we will get back to you to help you further. |
Yikes...When I recieved this color I was suuuuuuuper excited. It looked great until week 3...then...there it was....suuuuuuuper hot roots. I chose a level 3 mahogany brown. My roots...well....they are a cranberry red....what the huuuuuuh? I have since sent photos and a message to my colorist for help with adjusting my color formula to hopefully avoid this in the future. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |