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Great product!!!Very good coverage of gray and end result is salon equivalent. Lasts for 5 weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great coverage and colorI really loved the shade and especially appreciated my request for the ash-color to be added. Very easy to apply. Loved the results! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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This is the best so.farJust colored my hair. PERFECT... Now we will see if it fades fast or not. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Loved itAsked foŕ a some specific adjustments & as usual customer service is amazing 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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LOVE the ease of thisI'm still working on the color but I get compliments all the time at how beautiful my natural color is and how lucky I am to have it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great Color and Excellent Customer Service.My initial review included three issues I'd experienced and unfairly blamed on eSalon. Joke was on me, because all of the issues were my fault, and were not the result of an allergy but of overbrushing with a fake Mason Pearson (go ahead, judge), me being a hot mess in the shower, and my naturally dry hair follicles (yech). What's most important was how eSalon and specifically, the graceful Porshawna, handled my sitch and my 'tude. They responded to my review directly on this site (tone was of concern and hope for rectification). They contacted me via telephone immediately. They refunded the price of the kit. And when I called them to come back for more because the kit actually worked magic they asked questions to make triple sure I hadn't had an allergic reaction (again, no allergy, refer to thefakemasonpearsonincidentthatwasmyfault). When I asked them if I could pay for the original kit cost, they wouldn't let me. Very few businesses demonstrate customer service at this level of excellence. Thank you! And, um, what's eSalon doing for Valentines Day? (becauseifeSalonwereapersonI'dwanttotakethemtodinner) 96 sur 103 personnes ont trouvé cet avis utile. Et vous ? |
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Shape of permanent color bottleYou have made the opening of the color bottles larger than they were in the past. I have found now that the larger opening is a problem when pouring into the plastic developer bottle. Which has a small opening. The past 2 times I've mixed these the permanent color has spilled over onto my counter. Not sure why you changed that. Also the shampoo and conditioner packets are much harder to open in the new design. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Not the colour I ordered. But Still good!I followed the instructions step by step and asked for the light Ash Blonde. It didn't come out as light as I wanted it and turned out quite dark. However I still really liked the colour. It is basically my natural hair colour that I haven't seen in years! Not a block colour either looks like I have highlights and low lights. Just a shame that it wasn't exactly the right colour... 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Great!Very impressed. Perhaps a tad too dark but we can fix this! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great coloring product still, but the shampoo packet is a pain in the showerThe packet doesn’t tear right; the hole wasn’t big enough to extrude the shampoo out. I didn’t want to leave the shower dripping wet to find scissors either. Needless to say, I kept the water running longer than I should while I struggled to re-tear the packaging. (Ditto the conditioner.) 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |