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Color Set
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67 642 Avis clients vérifiés |
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Really disappointedReally gutted after seeing good reviews that my hair just went orange . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Liberty! We are sorry to hear your color went orange. Please check your emails, we got back to you to help you further. |
It didn’t color my grey at all.I don’t really like this right now. It dodn’t color my grey at all. Going to let it dry and see how it looks but not sure if I will keep the subscription. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJanet - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please reach out to us at [email protected] as your email is encrypted and you will not receive correspondence from us. We truly appreciate your feedback and the opportunity for us to make it right! |
Hair fell outMy hair is now coming out in clumps. It’s a nightmare. And my scalp has itched for the past week. :( 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Alexis, We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Beautiful colour!This is such a beautiful colour!! It’s not a block colour, it’s got so many different shades to it. Making it look natural and so healthy. Thank you Lucia for my colour ❤️ 3 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectThis was the color I was looking for.. It was perfect.. I think my stylist couldn't have been picked any better.. 2 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Excelente producto!Me encantó la forma personalizada en la que me enviaron los productos. Y el color me encantó. Muchas gracias por el buen servicio.! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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The paint is greatI really like the colour at the roots, on the lengths I unfortunately don't quite like it, a pink shade, but I will still continue to buy this product because I like the colour and quality of the dye. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Leider nicht wie erwartetFür dunkel blond bin ich rot blond bin enttäuscht. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBirgit K. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
not the colour I wantedRequested a copper tone and ended up with purple 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Emily! We are sorry to hear your color didn't turn out the way you wanted. Please check your emails, we got back to you to help you further. |
TopAlles super. Farbton passt zu 100%. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |