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because there isn't anything lowerI have never colored my own hair but this sounded really safe. I went thru the multi questions . I have brown / grey hair want dark blond. I got red and bright red. omg. I called and was told that for no extra fee if I emailed pictures they would send me the fix. this was Monday. on Thursday I called to find out when to expect the package. I was told that they had closed my account because they could only darken my hair not lighten it. I asked why no one had sent me a message . she claimed it was sent. I've gone line by line in both in mail and spam and they never sent me anything just two surveys to ask about my experience. I have now spent $12 for a product from walgreens color oops to fix my hair. I would not recommend this site if it sounds too good to be true..... 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlice - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No differenceNo difference compared to how I normally color my hair Not the color I wanted..Same color as if were to color my normal way Way over priced for not even coming close to the color I was looking for.Almost seems like took my picture and just matched color to that... 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPamela - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved for you. We appreciate you reaching out! |
Did not cover grayFollowed directions exactly and have reddish gray roots. Hair is soft and smells lovely but this product does not cover my needs. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsErin - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I LOVE this hair color!The color I truly have dreamed about, exactly!!! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect color!Loved my color and my handsome man was the one to color my hair.... perfect! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color, great hair care products!Works great on natural hair! Covers my stubborn grays and the team worked with me to get the color "I" wanted. Thanks! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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excellenti really loved the coverage and color the second time!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great!This was the 1st time I have colored my own hair and I was very pleased with the results. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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It came out beautiful...Color turned out better than I expected. Love it!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Awesome colorI recently made the swap from getting my hair colored at the salon by my hairdresser, to purchasing it from eSalon, and applying it myself. It has saved me about $180 - $200/mo., an estimated $2400/yr., and that doesn't include gratuity! Plus, I actually prefer the color from eSalon, rather than that harsh, peroxide filled, color that I had been overpaying for, numerous times in the past. It not only looks great, but it also suits me to a tee (so I've been told)! That's probably because it was created, developed, and designed by my eSalon stylists, just for me! I've colored my hair using eSalon products for the past 6 months, then included the highlight kit to my regime about 3 months ago. After adding the highlights to my color, I was able to achieve a subtle amount of dimension in my locks, which has resulted in the best coloring I've ever had for my hair. I'll never swap back to paying too much money for hair coloring, again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |