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Color Set
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67 726 Avis clients vérifiés |
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custon hair colorThis is amazing!! would 10/10 recommend!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectPerfect color love it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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A good hair color match is the salon wellI Love this hair color I've used it for over 2 yr. or more . Even my hair stylist that has been doing hair for 50 yr. plus Loves it.. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color is awesome!I really like my new redder hair color. My only issue is that red fades so much faster than other colors. When I used a more blond color, I fell in love with it every time. No fading, great coverage, and it lasted!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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New packaging is faultyReceived and used my hair color kit yesterday. Excited for the new look. However the experience was frustrating. The colorant cap would not open. After several attempts using rubber gloves with no budging, I had wait for my son and husband to get Home to have them to open the cap. It wasn’t easy for my husband either. Delayed my hair color for an hour. Then all is well until I’m washing the color out. The new shampoo and conditioner packettes tear was faulty. I tore off but nothing came out. I’m in the shower totally annoyed bc the inner clear layer was not punctured and wouldn’t release the sh and then same for cd. While the packaging is pretty, it does not work functionally. Terrible experience. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJayne - Thank you for your feedback. We apologize for the disappointing experience you had with our packaging. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
OverallI was excited when the box arrived. I opened it and got cream developer on me. Leaking bottle was not tight. I followed directions (i have self colored for 30 years). I noticed the color turning a dark brown as it developed and was hoping it was not what i thought it was. I do not like or use cool or ash colors of blonde. I prefer light golden with red tones. The outcome; ash blonde with a hint of gold. Ugg. I also felt like it was harsher and stronger than my Lorel. I will be sticking to Lorel. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTammy - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Color didn’t lastThis time, the color lasted only a week before the grays came back. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBernadette - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
custom hair colorI didn't get the gloss so I thought it was a little dull. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJody - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
still not happy with the colorway too red...i want a light brown mixed with a light red 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRoseanne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No one contacted me as advertisedThis program advertises they will contact you to tweak the color and ensure customers receive a product that is right for them. That never happened. Not happy 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |