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Color Set
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67 726 Avis clients vérifiés |
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Perfect Everytime!The colorists have always communicated with me about my color changes to be sure that it is correct. Each and every one of them have been absolutely spot on! I always brag on this company and how wonderful their employees are. Thank you!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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GreasySo this is my 3rd time coloring with Esalon, the color was better this time, not too dark but I’ve noticed that the last time and this time the products have made my hair extremely greasy. Especially at the crown. Is this normal? I haven’t changed any of my other hair products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair color not desiredThe hair color I received was nearly black in color. I asked the stylist for a brown color that looked more natural. What I got was a head full of red black color that faded to a dark red. I specifically wrote a note to my stylist, and it was ignored. When I received a color (free of charge) to correct the first mess up, the color was exactly the same and just darkened my hair yet again. Since, I’ve had my hair corrected by a local stylist where I spent over $200 correcting what this company did. I’ll never recommend this company to anyone. The stylist was appalled by the results as well as she fingered through my hair trying to decide how to correct. She reviewed the color numbers that the eSalon stylist chose, informing me that the color was so dark it was almost identified as black. It seems that the stylists here do not listen to their clients nor do they correct their mistakes. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristine - Thank you for your feedback. We apologize for the disappointing experience you had with our custom blended hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
New colorThe new color you sent me was a dark blonde and didn't match the light blonde the rest of my hair is. Plus it still doesn't cover my gray. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebra - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t like my color1st time it was way too ter 2nd time my mom saiid still way to red your not going to like it and I didn’t 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusan - Thank you for your feedback. We apologize for the disappointing experience you had with your reformulated hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
ColorIt was a lot darker this time please check the formula. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Done with box color!Seriously amazed! I’ve been using the box root touch up for years, mostly because I think it’s ridiculous to pay the same amount for a full color just to get my roots done at the salon. I happened to see something about eSalon in a magazine and decided to try. I was very nervous, I will admit. I got my first box and thought the color might be a little too dark. I sent them some other pictures of my hair and told them the color my stylist used, so they easily adjusted my color and sent me another box for free. I also bought the color kit with the cape, clips, brush and bowl. I watched the videos on the site to see how to section my hair for the roots. I’m basically doing everything they do in the salon at home. I especially like that there’s a time in the process to put the color all over to blend everything together. I have gotten so many compliments on my hair! I’m so happy! Thank you eSalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great hair colorColor was a great match, hair felt great after coloring, definitely glad I tried esalon 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great produceI love the convenience of getting it in the mail. It's also super easy to use with simple instruction. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best hair color everAbsolutely love my hair color from esalon. Perfect color. Leaves my hair soft & shiny 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |