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Color Set
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67 726 Avis clients vérifiés |
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Left with a thick sticky residue on my hairI have used the eSalon color multiple times now but this last batch was completely different from anything I’ve experienced before. I had trouble rinsing out the dye, had to wash my hair 3 times before I felt my hair was rinsed thoroughly and didn’t feel a build up on my scalp. When I went to brush my hair it felt like there was a sticky residue remaining. The following day I shampooed twice more. It took about 2 weeks before my hair felt normal. The color was also off. My color is the most vibrant red that is available to me but this batch was more brown than red. I’m going to try it one more time and hope I receive a better batch 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPenny - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Color was goodUnfortunately did not last very long 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great results!I put off coloring for 2 weeks. I just really don't like the job. Well I should have done it sooner. Turned out great! Thank you for a wonderful product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best hair dye for greys!I'd been trying to colour my greys for ages, only to find them shining back through after 1-2 washes, soooo frustrating! The esalon dye is perfect and is the only stuff I've found that works - what a god-send!!! Also, once you've done it the first time, doing the roots is a piece of cake. I'll never go back to over the counter dyes ☺️ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love itI truly did not like the color I got however I have gotten so many compliments it grew on me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color goodI like the color, but need to work with my colorist to perfect it... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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HORRIBLE!After my initial (Demi-permanent, to cover highlights) color was WAY too dark and red, I was given a complimentary permanent color to "fix" it. (I had to write several emails and make a phone call to get the "corrected" color to be free of charge, as per the company's guarantee.) Now, my hair is even darker and redder than it was (nearly black). I now have to make an appointment at a salon to have it fixed, which will be both costly and damaging to my hair. Never again. UPDATE- I am going to have to spend $150-$175 at the salon to get this junk out of my hair, as it is nearly BLACK and my own hair is medium ash brown. I am absolutely furious that I wasted my money, time, and the health of my hair on this. Xero stars! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAustin - Thank you for your feedback. We apologize for the disappointing experience you had with our custom color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great color, but my hair feels greasyGreat color, but my hair feels really greasy and sticky. I did everything right by the directions. My hair looks like I used five tubes of V05. I’m not sure if maybe the formula is made different for curly hair? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelyssa - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Dark BlondeI just used this last order 3 days ago. I went back to my 2nd color request of dark blonde with less brassiness. It was darker than before. Also the last 3 times I have colored my hair I have broken out with an itchy rash. This was the worst it has been. Prior to this time it was just on my hairline and ears. This time it is even on my scalp. Have they changed the formula? I will wait for a response before discontinuing any future orders. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShelley - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
orangeThis made my hair have a orange tint. I hate it. What I want is ash blond 7.1. this is not even close to that. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTammy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |