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Color Set
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67 726 Avis clients vérifiés |
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I cancelled my account on Nov. 16th.Why did you charge me and send the shipment I cancelled. Not good. Now I am mad. The color has never been correct. I cancelled and received a confirm email on 11/16 that you received my comments. I want my money back....now. This is theft. I will post a negative review in the next 24 hrs if not refunded. Unbelievable. I should not have to repeat steeps taken in November!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelissa - We apologize for the confusion regarding your account and your complimentary reformulation. We see you've already spoken with one of our representatives who was able to work with you to find a solution. We're glad we were able to help! |
Love it!Great experience, my hair feels and looks so good. I can't wait to do it again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love this productMatched my original hair color perfectly and colored all my grey. Very happy. Thank you so much. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!!!The instructions were easy to follow, even though I’ve never colored my own hair before. The color came out rich and beautiful. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorPerfect every time 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Requested ChangeYou changed my custom color and I loved it!!! You changed it just like I asked!!! Thank a million!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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In love!I almost gave up! I have suborn greys that weren’t covering and after adjusting to my new color I’m head over heals in love!!!! Thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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New hair colorI love the hair color mix but would like to continue to get the same color so i made it permanent but i wanted to change the color just a bit and the request wasn’t filled. But otherwise i would recommend this just hard to change the color of you wanted to change up 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice kit...but...Wasn't the shade I was hoping for...I'm hoping they get it right next time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Haircolor decent but Highlights awfulI've used the haircolor twice and it was good enough. I wasn't blown away by it. However, the Highlighting kit sent was ridiculous. First, the manner in which I am supposed to highlight is tedious. No cap or any way to keep highlighter from the rest of your hair. Just separate it in this oddly instructed ,hard to grasp way.And I am an intelligent person that can understand very intricate instructions on a many manner of subjects. Then when all was said and done the color was wrong all wrong.I'll just go back to my tried and true L'Oreal highlighter. Or an even better idea. Bite the bullet and pay a salon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatty - We apologize for the disappointing experience you had with our Lightlab. We’ve received your feedback on your recent order. Your colorist will review your comments and adjusted the application for your next highlight kit. If your colorist has any questions, they will reach out to you. Since our lightener is progressive, your highlights will lighten with each application for increased depth and dimension. So while your next Lightlab kit will be similar to your last one, the results will be lighter than they were before. For best results, make sure you apply the lightener to your previously highlighted strips of hair. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |