67 709 Avis clients vérifiés |
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GreysYou can still see some Grey's but I don't think my friend who did my hair put enough on so I've watched videos and I will do it myself next time but love colour it's a bit lighter and loos lovely 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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love.lovecolor was a little off but lasted well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRandie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Great color for 2 weeks then fadesI dyed my hair a beautiful red. Got a lot of compliments on it- but now the ends and middle are this brass rose gold color with my root a vibrant red. They just didn’t fade the same. It still looks ok, but I wish they would have faded to a similar color. It also faded pretty quick. I’d say about 2-3 weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShayna - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
CanasHola cambie mi color un poquito mas claro pero lamentablemente no cubrió las canas El color me encanto pero que podemos hacer con las canas 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAda- Lamentamos saber que el color de su cabello no cubre los grises como se esperaba. Su pedido está totalmente respaldado por nuestra Garantía de felicidad del color, y nuestros coloristas están trabajando para ajustar su fórmula mientras hablamos. ¡Su fórmula actualizada y las nuevas instrucciones se enviarán con su próximo pedido! Háganos saber si hay algo más que podamos hacer para ayudarlo. |
Almost perfectJust wish I could get more ash into the color. Don’t seem to be able to do that 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLinda- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Dye kitLoved the quality of the colour my hair feels very healthy but turned out a little too dark 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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High hopesThe steps were easy to follow. The color was perfect. However, it was not enough product for the amount of hair I have. Some parts didn’t get dyed. As well as, some parts of my bleached hair had a brassy look. So, I’ve talk to my stylist and we are hoping round 2 will work out. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelva - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
good productI love how soft this hair product made my hair (going on 2.5 weeks), and like the overall color but the newer hairline grays around my face did not cover very well, and I could see this immediately after coloring my hair. Then within a couple of days, the color washed out in this area altogether and the greys in this area came back as if I didn't color them. I'm using a color spray to correct it, but wish the permanent color covered them. Overall, it is a good product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDenise - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Cancel future shipmentsI LOVED the color —for the first week and a half. Then it began fading as my usual color does . By the third week it was a very light, light strawberry blond. All I could see is a ghost when I looked in a mirror. For this reason I am canceling future orders. If I am going to pay a higher price for hair color I at least want it to last as long as the least expensive one I used before. This was not the case. Please cancel future shipments. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoene - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
I picked wrong colorI should have not changed color/ too light 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngel- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |