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Color Set
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67 726 Avis clients vérifiés |
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ExcellentGreat color, easy to use. Loved it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the productThe product is wonderful. I really like the color. I would definitely do it again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect as always!My colorist really got my color down PERFECT! I LOVE it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorMany compliments on color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I love it!This is my favorite hair color. I won't ever got back to store color! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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June too dark, adjusted in August much better!!Somehow my June 1st shipment was way too dark even though it was the second time receiving the exact same formula. It looked so fake :( I spoke to a colorist and they lightened the formula which I received in August. Much better!! My hair looks great again!! Thank you!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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DisappointedPut color in as instructed first wash I could actually see color running out and one week later the color looked like I never did it. So disappointed... guess I had my hopes up too high. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRobyn- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Horrible resultsDyed my sink the shower, everything it touched even though I cleaned up fast. Turned my brown hair completely black. Really unhappy with the results. Way way too dark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTara- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
my history wasn't consideredWith this color I changed from dark blonde with reds to light brown. Unfortunately this time I only got one bottle of color, which was barely enough to cover all my hair. As it was a bigger change a few minutes for the ends is just not enough to have one color all-over. I am not happy with this general instruction for every color. I expect more specific instructions and the consideration of the history - as known to esalon. Otherwise I can just get any color box. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClaudia- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Custom Blonde Hair ColorLove my Hair color, Its perfect! It looked good the first week and for months... I got to talk to the gal that created the color for me and that was super cool and comforting. I have been coloring my own hair for years now for financial reasons and this is affordable too. I love the idea the product is fresh and comes with 100% Guarantee. You can tell there is a commitment to my happiness :) 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |