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Color Set
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67 726 Avis clients vérifiés |
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Great color. Didnt cover graysI love the color. Doesnt even touch my grays though. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarsha - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
No salon neededAll you need is this product and you’ll look like you Came right out of the salon! Except it will cost only a fraction of the hundred plus you will spend in a professional salon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best hair color product ever!This is the greatest idea for at home stylists. U can never find that perfect color in the stores. And going to the salon supply stores is a chore. Unless you actually know what your are doing. The color is so vibrant and doesn't damage your hair. The only thing I just cannot figure out is why does the roots blend have to be so, brown? Why are the 2 bottles so different from each other? It just doesn't make sense to me to have a color for roots, that you need to redo every month or 2, to be a color different from the rest if your head? Aside from that little peeve I'm having, I really love this company so far. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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color does not hold upthe grays around my temples and forehead does not hold the color. within 2 weeks the color is gone. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great product, wrong colorI loved the packaging and it was delivered super fast! However, the color I chose turned out to match my hair exactly so it didn't do anything for me; but the dye didn't make my hair feel damanged or anything. Overall, I would purchase this product again but next time I'll choose more carefully! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great ProductI loved it but I've decided to have someone do it for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Too dark I wanted 2 shades lighter than the last oneToo dark.... I wanted 2 shades lighter than the last one...I even wrote to you before the one I received was shipped 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWanda- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Impressive at first....then, not so muchWith the first kit, The color came out nice and lasted for a good while before my persistent grays started showing. But the kit that came after the initial one, sad to say was not impressive at all....my grays were out in 2 washes. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEdina- We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. We will send you more information in an email shortly. |
Second try to regulate intensity of colorI gave you a second chance to improve this color and it is still too dark and leaves my hair extremely dry. Therefore, please discontinue permanently my membership in eSalon.com immediately. Do not send me or charge me for any further products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNancy- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Demi colorFaded after 3 washes. Going to try the permanent colouring. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAshlee - We're truly sorry that our Demi Color did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |