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Color Set
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67 726 Avis clients vérifiés |
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Loved the Products, but!Loved the products, but my husband will not pay for it any more. O.k. I Go Grey! Thank You For you help. LOVED THE BOX AND PRODUCTS. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Be careful what you wish forGot the exact color I wanted and hoped for. It was beautiful. The only problem was my perfect color was too close to the gray/white I was trying to cover. It also had no contrast between my pale lily white skin tone and the beautiful blonde you created for me. I guess it's true what they say "be careful what you wish for". 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hard way to communicateI sent a note about my color being darker when I wanted lighter, nobody responded and processed my order. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHanan - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
Little to no changeFollowed the directions, grays did not get covered and there is little to no change in color. Was hoping for more. Second star for the fact that my hair got a nice deep conditioning. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEmily- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Just a so-so productIt was messy to use and then I was unable to cancel my account. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJessica - We’re sorry that you were disappointed with your experience. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, issued a refund. Again, we apologize that you were unsatisfied with your experience. |
RootsRoots lighted fairly quickly. Color fading at 3 weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura- We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. We will be sending you more information in an email shortly! |
Paste like haircolorI have been using hair color for about a year with great results. My last coloring turned into a gooey mess that took an hour to rinse out of my hair. When I tried to explain the problem to customer service I got an email staring I did not apply to roots correctly. Sorry you feel your inferior product was somehow my fault. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnn- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary order shipment. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
I'm hooked!!!I absolutely love this color, my stylist prescribed a darker shade of the same color for my roots, and the the 2nd bottle for the remainder. No one even asked if I colored my hair, it's that close! My hair is down to the middle of my back, and I had plenty. It is shiny, and feels & looks healthy, I'm hooked! I really like that I can choose how often i get my color! I love eSalon!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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AwesomeI used this hair color 3 weeks ago, I think, and it's still shiny and there're no lighter sections so far. Even the outgrown parts are still in the shade of the product. I really like this hair color and highly recommend it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love Love itNot only do I not have to shop at the store, but this product is outstanding. Color is always consistant 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |