67 709 Avis clients vérifiés |
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colorthe grey coverage seemed better this time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color stayed in and looked greatIt gets sent to you and you get two bottles of each you can use for two month:)( save and change color anytime to anything you want 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Auburn hair when wanted ash blondeHair was ombré with blonde on the bottom and my natural color on top more than halfway. Natural color is a light brown. Requested medium ash blonde and did everything I was supposed to do and got auburn hair. Booooo 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsErin - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love it. Perfect color. Great product. I encourage others to check it out.Don't change a thing. Amazing product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I love the product..As far as the way this product showed up was awesome. The customization was great. I loved that directions were easy to follow. The color itself is way too dark. I felt as if I was not given very many options because my hair was darker. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Easy applicationI've loved the application, colour and kit generally. The colour doesn't seem to last as long as I'd like, but it is semi permanent and in the red spectrum which tends to fade faster. The colour is great in the sunshine, but looks too similar to my natural colour in indoor lighting. The colour was adjusted for my second batch to contain more violet, however, I've opted for a different bolder colour. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Superb CoverageCovered my few gray hairs. Kept the same color for 6 weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not what I wantedThe colour was to dark even after a change and at my age made me look very pale 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusan - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
BrassyLoved how my hair felt after coloring... the kit was great (love the strain prevent and remover and the shampoo/ conditioner). But hair came out brassy. It covered most of the gray but not all. The brassy was the main thing I wanted to avoid. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKimmie - We apologize that your hair color turned out brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
HighlightsIt came out brassy. I used the toner 3 times. It looked a bit streaky as well, not blended. I need to use smaller portions of hair. I will try it again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnita - We’re sorry that your recent formulation turned out brassier than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |