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PerformanceThe reason for coloring my hair is to cover the gray that is now appearing. I don't have tons of gray hair, but enough for me and those who know me well to notice. The color doesn't seem to "adhere" to those strands that are gray. This time when I colored I also left the color on for an additional 5 minutes of hoping to help this. Second, even when using products designed for colored hair, your color seems to start fading dramatically by the 4th or 5th wash. I'm not sure I will continue the product. Paying more at the salon my be a better choice for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTracy - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Too darkEvery color I received was too dark. I know we are trying to cover my gray but did not have to go that dark. Informed them that it was too dark but still was made the same every time. I just got something over the counter and fixed it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAdrianna - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Disappointed :(I was very excited to dye my hair but after following all the directions, the color did not come out at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Very NaturalI went to Salons for my Hair Color. It was just ok. Then I found ESALON. The Colorists are amazing. I would do my hair following the enclosed directions and leave my comments for any change to the next order. The Colorist called me and we discussed my color and the products that I needed to use. I couldn't be any more Happy. My hair color looks natural. My hair is healthy and shiny like it was in my younger years. The ESALON STAFF are amazing to work with. Their Products keep my color looking fantastic . My hair is healthy and not in the least dry. I HIGHLY RECCOMEND The Whole ESALON TEAM and Their Products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Just rightI love my new colour. You have done as I asked and given me my red back. As always the colour, shampoo and conditioner leaves my hair in great condition. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great product and I save hundreds of dollarsI am a huge fan of eSalon. They are very responsive to any changes, questions, and best of all, I save close to $100 each time I color. I have tried the "grocery store box" application previously and could never control the color. Thank you eSalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great productCovers very well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color lastThe color lasts and does not fade or wash out. Great shine and softness. Well worth the price 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the color and convenienceProduct exceeded my expectations. Color was great and covered my gray! Thanks eSalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great productMatched my natural hair color perfectly, and so far has covered up my greys. The only thing I didn't like was getting the dye out of my hair in the shower- it was pasted well onto my scalp and took a good effort to remove. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |