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Do not like colorDid not like the color but love the product need to call to speak with someone busy with my job will call please don't send this color do not like it!!!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTricia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
it turned my hair splotchy blackit turned my hair splotchy black (was supposed to be goldish dark brown) and the vapors really burned my eyes 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristina - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
what a disappointmentthe last shipment was complete disappointment. Salon has decided for me that roots will be enough, and sent only one colour, so I got brown instead of the red tone. I learned to mix both (root & ends) tones together to get the right tone, and now I have just brown. I can understand you do not want to send 2 bottles (though i assumed that was your offer), i am fine with that. but i find it unacceptable to decide for me what colour my hair should be, particularly because it is not what i was looking for. Major disappointment. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandra - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Colour that lasts!This is great colour which means I don't find myself in the hair colour aisle 3 weeks after I've coloured. Also, my fine hair loves this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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BestColor last longer than others I have had at the salon love it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Reliable, Easy, Fast and I Love It!Great product, Easy to use website and email notifications! Kudos to your company and developers for making this a no brainer! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color!I have really been impressed with the color and ease of use of this product. I'm very glad I found esalon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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WowAwesome color and so easy to make a change if needed!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Natural lookESalon offers a product that covers my gray completely, while not resulting in a harsh, unnatural color. There is no difference in the root color and the ends, leaving my hair looking evenly colored, soft and pretty. I love the color too, with hints of multi-layered color that gives it an even more natural look. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wonderful hair color!Been complemented several times! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |