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Color Set
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67 709 Avis clients vérifiés |
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My hair colorI absolutely love my hair color that I get in the mail. I've been buying now for about a year. And I can honestly say it's much better than a box from drug store! However, having had a huge stressor in my life after losing my daughter to brain cancer when she was 7, puts a lot of strain and wear on your hair! For example, losing hair, thinning in areas, dull looking hair... I do a protein Joico k pak every week to help my hair. I'm doing my best to eat right, but I'm a nurse on the night shift and I don't always eat the best I have to admit! So, with that said I'm now doing more to help my body get healthy exercising, getting more sleep during the day, like 7-8 hrs like ppl do at night. Which it's still awful to try and work nights and maintain a daytime lifestyle. Eating better, drinking plenty of water, lots of vegies, fruits etc... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Better!Better coverage this time!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good Colour OK but very messy.Good coverage but I could certainly do with more stain remover sachets as the one provided is not enough 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Beautiful colorI love my hair color since using your product. I colored my hair 5 days ago and it looks healthy and shiny. I am a bit disappointed with the coverage of my greys though. At first I thought I finally have a product that will cover my stubborn greys, because at first it seemed as though it did. But this morning I noticed the greys coming through already. And as I said, its only been 5 days since coloring. Just a little disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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First TimerI used your product for the first time and I am very pleased with the color (thanks Danielle!). I only issue was after I washed the color out and used the shampoo and conditioner provided, my hair was VERY oily and gummy. My hair looked like it was wet all day, I couldn't leave the house. The next day it was better after I used my shampoo and Conditioner but still a little oily. I need help with this issue for next time. I followed the instructions to a T. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Loved the final look.I ordered my kit in April 2016 but waited until about 2 weeks ago to use my colour and it still gave me a beautiful result. It had been about 18 months since my last colouring from a salon. My daughter did the colouring for me and she had never done this type of thing before. The individualized instructions were amazing and she did a fabulous job because of them. Also, there were no instructions on how to dispose of the remaining colour that wasn't used. The colour was awesome but didn't give me the right amount of red highlight that I like. I will need it tweaked on my next order. My hair turned out so beautifully soft even softer than the salon and smelled amazing not chemically like other home colours. I will definitely buy from here again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Last shipment never receivedI do not want your stuff. You've billed me couldn't give crap less if I received just kept my money. Go away! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Never again!it made my hair feel like straw. Horrible stuff. will never use again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlice - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not happy with cream formulaThe color did not cover the gray as well. I was unable to color all of my roots...that is, I didn't have enough product. It was messy and hard to handle. It did not stay where placed and dropped off. Very unhappy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDeborah - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Destroyed my hiarThis stuff literally destroyed my hair!!! Ever since using it, my hair has been very dry and brittle. :-( I have tried all kinds of expensive salon products and treatments to get it back to it's former soft, healthy condition to no avail. :-( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShauna - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |