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Color Set
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67 709 Avis clients vérifiés |
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Sun-kissed challengeUnfortunately this time, I've been out in the sun on vacation. The color is already faded. Less than 4 weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the color!I love the color you have made for me. However, there is not enough in one bottle to completely color my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color completely different than first timeI don't know what happened but the color was way too dark on my roots and looked like red and orange Kool aid had been put on my ends. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichelle - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Not how I had hopedBought a demi permanent to tone down my highlights. Started to fade from the first wash! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTracey - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Hair color is nothing like last monthsMy roots are black and my ends are fire orange. The whole point of me wanting to go a copper color was so my hair would allover be lighter than previous colorings, so my regroth wouldnt be so obvious. Now my roots are black... that is not copper or brown but black. I am very unhappy with how my hair turned out this time 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMisty - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Not the co!or I wantedThe color is not the right shade. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPenny - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Product review.Was much darker than i expected, Could not notice any gold in the color, just black. Gray coverage was good. I have been adding developer to shampoo every day & washing it to get it a tad lighter. I hope this is not an automatic thing and i am billed even if i do not re-order it. When I am ready to try again, I will pick a shade or two lighter. I do not want an automatic shipment unless i order it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSydney - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Don't cover grays the way I expectedThe color was correct and match the color I had before but it doesn't cover the grays the way I expected, my roots are a lot lighter than the rest of my hair. Not very satisfied. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDaniela - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Worst hair dye I have ever used!I never write reviews but this stuff is horrible! I guess you get what you pay for. I had to wash my hair multiple times just to get the gross, sticky residue out of my hair. Never again! I wish I read the reviews. Buyers beware! 👎🏼 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichelle - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not happyClose...kinda.... I was scared of exactly what happened. I have a few greys coming in and I just wanted to keep my natural color until I decide to just go blonde. Now my hair is RED not strawberry blonde....I'm just sad and don't know what to do 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNancy - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |