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Color Set
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67 709 Avis clients vérifiés |
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Trier selon : |
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Great Grey Coverage, but needs to leave hair shinier...I followed the directions and the results were too dark overall. The product did cover my stubborn grey, even along the hairline, which is the most stubborn. Even with repeat applications of the conditioner, my hair was not as shiny as with the former store-bought brand I used. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsErin - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Simply awfulYour formulation was simply awful, way, way, way off the mark. I will never place another order. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBarbara - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
what happened ?The first time I used the hair color..it was fabulous. .now the color doesn't seem to stay in for very long..gray coverage was not as good as before. Honestly I am rethinking esalon hair dye. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Colour fadesI love the colour after I've applied it but it fades as the weeks go on and my hair is very dry. I have long hair and there is not enough to cover all my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarolanne - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Demi colorNice color but doesn't cover my grey:( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChris - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Extremely easy to use, loved the color!I was thinking I was crazy to do a in home coloring, as I have used a stylist for years. Easy to use, instructions clear and easy to understand, color was what I was I was hoping for. Would highly recommend the product. Follow up was good, customer service was excellent. Love the color, would recommend trying. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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very happymy uneven hair color became even, easy to apply, color was exactly what I wanted 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best Home hair colour I have used!!Easy to use- great coverage- great packing and accessories provided- lasts longer than any other home colour product I have used!! Overall- very happy and satisfied! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best colorIt's really permanent, I love this because I've struggled keeping color on my grays. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great Color!The color was exactly what I described and showed in the photo I provided. Thanks so much! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |