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Color Set
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67 709 Avis clients vérifiés |
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Not GreatI ordered a light golden strawberry color and received a close to mahogany. Yuck. I even sent a picture in. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSherri - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love the product Color all wrongI thought my color was going to be a chocolate/dark brown; however it is black. Does not look natural to me. :( 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStacy - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
REDturned my roots red. horrible. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - We’re sorry to hear that you were unhappy with the results of your custom color. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to even out your color. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Did comeFirst it did last long and second it never came 3 sur 7 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDaniela - We're sorry to hear you never received your second order! We're working on sending you out a replacement ASAP. Look for your follow-up email for more information! |
Beautiful ColorI was a little nervous about ordering hair color on-line but ..... WOW, i was so pleased. It all came in this cute package. I have told all my friends about it. I love this service! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Awesomethe color was easy to prepare and use covered grays completely 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Beautiful hair colour.I was desperate for a hair colour that suited me that had a nice warm tone to it. The colour stylist on èsalon made a colour up for me that she thought would best suit my requirements. I am not disappointed by the result at all,in fact I am forever grateful to their team for developing a fantastic colour for me. I have had no end of compliments for my colour and how much better the condition is and how shiny it is. It suits me so much better. I would highly recommend esalon and their team of colourists to get you the colour you're looking for. Brilliant is all I can say. And a Huge Thank you to esalon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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great color!The color was perfect and very easy to use. It lasts much longer than any over-the-counter product I have purchased. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great new colour.I asked for a little darker. A little darker was whatI got! Thank you. My hair stylist put it on all the hair as it had bleached so much in the English sun. 26degrees was hot even with a sun hat! Excellent results. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Lightest BeigeLove it so far 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |