|
Color Set
|
67 709 Avis clients vérifiés |
|
Trier selon : |
|
DisappointingI was really excited to try this. I'm really bad about going out and buying my hair dye in a timely manner. Even after I buy it, I'm the person to let the box of dye sit there for two weeks before I'll actually do it. I figured this would make it easier and more exciting so maybe I'd do it right away. That part was accurate. However, I was disappointed by the color twice. I've been dyeing my hair since I was 18 and have become quite good at it. My first order, I followed the directions that I was given. After I rinsed, my roots were much lighter than the rest of my hair. Also, my hair color didn't come out dark like I was hoping. It was more of a faded copper/red. (My hair did feel soft though...so bonus!) So, I updated the pictures and "changed the formula". I got my second delivery. I decided to do my roots the way I always do rather than following the directions, and my roots matched quite well. However, the color still wasn't what I was looking for. I'm giving it three stars because it shipped on time and it did leave my hair soft and relatively shiny...which is always a good thing when it comes to hair dye. However, as far as the color is concerned, I'm just going to go back to my old hair dye and stick with that. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsRebecca - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
worst I ever triedIt was supposed to be red, it is so dark, not red, darker than MY own hair. When rinsing, it turned to pudding, weird and took a long time to rinse out. Cheap tools. I have better results from the grocery. Would NOT recommend. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSharon - We're so sorry to hear you had a bad experience with your first order. We see you've already spoken with one of our representatives who assisted you in getting a refund for your first color and helped you with your complimentary reformulated color. We're glad we were able to help. |
Not right colorThe color was black and it was supposed to look a darkish brown. Very disappointed. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSandra - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
colors gray!every month you can adjust your color if you wish. they send everything you need, even two pairs of gloves! I love this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Perfect shade and so easy!I used esalon for the first time about a month ago. It's so easy to apply and the color was exactly what I was looking for! I also love love love the dye remover wipe! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Love this product!This hair color is simple to use and consistently the perfect color. I've received tons of compliments and never had any unpleasant surprises. Red hair can be difficult to match, but eSalon has done a fabulous job! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Like itThank you it has been easy ordering from this website 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
the best yetthe color is perfect thank you 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
The color was perfectI love the new color, was easy to do 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Love the shineMy color gives me a nice dark base with shiney lighter highlights I love it!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |