67 709 Avis clients vérifiés |
|
Trier selon : |
|
My hair is greenI contacted you all ready but I was given instructions that didn't work and I would just really like a refund 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMarie- We’re sorry to hear that the results of your most recent formulation had a green tone to it. We’d love to remedy this by sending you a complimentary reformulation to neutralize any green tint. We have reached out to you with instructions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope you consider using our service again in the future. |
My color turned out bright red. It's to Orangie.I just colored my hair on June 18. I was disappointed with how red my hair turned out. I don't understand how it got so Orange. I have been pleased with the colours in the pass, but not this time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsPatricia- We apologize that your hair color turned out brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Way too darkUsed same color as before but as you can tell my color came out a lot darker. Not happy with color. Thinking of having my hairstylist lighten it with highlights or something. Going to have hairstylist do my hair from now on. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsTommylene - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Perfect colorI love my new hair color! The team sent out enough product for my long and medium thick hair, it was easy to use, and the color is absolutely beautiful. I will definitely repurchase this and a big thank you to the team who blended my color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
WOW - proably one of the BEST "Hair Color" experiences everI absolutely loved this "Hair Color" - I will they would offer their other products on auto-delivery I am actually looking forward to dying my hair again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
HappyI really liked it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Great color and shine!The color is very vibrant and rich. Love it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Trustworthy product & serviceI like the product, it's on time, and it works. I get the quality and color I have asked for and they send it on time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Long lasting colorBetter than salon color that I have been getting for years. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Love the colorEveryone loves the color! I need a little more color and more white stuff you mix with the color as my hair is now much longer. I would also like more conditioner as I use the special conditioner 3 times a week to keep my long hair conditioned correctly. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |