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Color Set
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67 709 Avis clients vérifiés |
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to dark colorit turns my color way to dark 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRita- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Great color BUTSeem every color I get for my roots keeps getting lighter or it's extremely red. I now have bands or stripes were you can definitely see a difference in new and older colors. I'm really not happy 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Last shipmentNot the same color very dissapointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsValerie - We’re sorry that your custom blended hair color did not provide you with the results you were looking for. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Not impressed, can't stop order despite cancellingToo drying, strong smell, worse than drugstore product at a higher price. I immediately cancelled auto order after first use and online again but still keep getting notifications of auto-shipping. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristine- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Hair color reviewI have put my account on hold . I like the color almost , but after 2 washings it turns light . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDeanna - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Too Dark!!!I am 60 years old, I don't want my hair to be as black as Elvis and my first shipment was too, too dark. I typed a message and asked for the second shipping of the color to be a lighter brown with blonde highlights if possible, and no red. I saw no difference, the second shipment was as dark as the first, so I cancelled. This was too expensive to get color that I don't like. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEmily - We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Love it.Perfect color. No hassle. Much less expensive of what I was paying salon to go to and have it done! Covers gray!!! Delivered on time and my account billed. Great product and idea!! Thanks Linda R 👍🏼🌟 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love!I love the hair color and the ability to change something about it if I need to lighten, darken or change color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I Love eSalonI love the color......it's amazing how it looks so natural and exactly my hair color PLUS the color last so much longer than store bought. I'm a forever customer.... Not to mention the fantastic shampoo, conditioner and the leave in conditioner...... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Better than a SalonI absolutely love how spot on the color for me was. My colorist really listened & I have so many compliments!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |