67 695 Avis clients vérifiés |
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after 9 months of using this color, I am so happy with itIt gives me a great color and my hair is in great condition too. This color lasts and is easy to use. I love that it comes automatically when I need it. One less thing I need to remember to get. I have gotten many compliments. It also has brought out some natural curl I did not know I had. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Personal colorI am absolutely amazed at the hair color I received. I've had problems keeping the red in my hair without fading. It didn't matter if it was a professional stylist or box color, my color would fade. I have been told for years that red is the hardest color to perfect and so I believed it to be that case....until now. The staff you have is amazing! My hair color has not faded and I do befor believe it's been longer than a months time since I've colored it. Thank you for having such knowledgeable staff...I most definitely will continue to get the fabulous color from ESalon! The box color is forever in file 13 haha... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColourLove my new colour. thanks 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great ColorI really liked the color and eSalon gave me a second bottle of color for highlights. The directions were easy to follow. They also gave me a conditioner/masque which was good, but I used too much and it took several washings to remove the excess. My bad. ESalon's color is more vibrant than my previous, Age Beautiful, but the texture is more dried out. I'm trying to decide whether to keep using eSalon for the color or go back to my previous product for the texture. I live in FL and play water volleyball about 8 hrs a week. I hope this information helps. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Almost PerfectThis is a reconfigured color. It is perfect. I love the coverage. My only complaint is that it doesn't stay in for as long as I thought it would. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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It's a two person job / go to a professionalI ordered a color slightly redder than what I was originally and I ended up with red roots and dark brown lengths it was a mess and it being a holiday weekend I had to go buy another color to cover it. I guess if you have someone to help you "paint" your roots it may work better. But I have shoulder length hair and a lot of it so doing just my roots and seeing that the back was properly covered was impossible. And I did follow the directions exactly and I did contact them about the horrible turnout they responded within a day, but it being a weekend I had places to be and couldn't wait for their reponse and then them telling me they'd needed pictures I am assuming so they could send me a fix for the issue, like I said I wasn't going to walk around looking like a skunk so a trip to Rite Aid was all I could do to fix it. I am extremely disappointed as I've seen so many youtubers rave about this product but then again they are sponsored, and if they'd had a similar issue to mine they could have had it fixed even professionally and gone on with their video saying how amazing it is. I guess there is a reason none of them stick with it and all the ones I've watched go back to the professionals after one use. It's also very messy. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNicole- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Not for meThe color turned was bad made my hair look grayish green 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - We're sorry you didn't have a good experience with your first color application. We see one of our associates has already contacted you concerning your account. We're glad we were able to help! |
A big dissapointmentNot what i expected. Loved my previous hair colors but wow two toned hair?? Did directions as was to the very last word. Lighter warm brown got my roots a darker brown with red highlights length of hair was more a warm but medium warm brown no ted highlignts. Idk ..but hae to recolor. Otherwise the colors b4 were been and fantastic just skin tone didnt fit red. O well maybe a bad batch. But I do highly recomend as my orders b4 were just awesome .. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - We're sorry to hear your last order didn't turn out as expected. Per our Satisfaction Guarantee, we've added a credit for one free hair color to your account so we can help you fix it. Look for our email for more information. |
Custome colorColor too dark brown,, I wanted more reddish, or coppery color, do not like color I got. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSidney - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Covered gray But not for me!It covered my gray. But left my hair dry and brittle. I will not reorder. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKim - We're sorry to hear you experienced dryness. We see you've already spoken with your licensed colorist who was able to help you get a credit for a free order. We hope we can help you find hair color perfection! |