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Color Set
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67 726 Avis clients vérifiés |
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Little bit on dark sideGreat color as always but it was a little bit darker, talked with Zinali and she is amazing listening to my wishlist. Great customer service 👍 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing company, amazing result, healthy hairBefore trying e-salon, I tried supermarket hair dyes a few times. Since I had no experience with colors, I thought I had gotten my real hair color, but every time my hair turned into a very bad brown red color. I thought I had nothing to lose by trying E Salon and placed my first order. In the first evaluation, I chose the shades that I thought were my original color. One day later, I received an e-mail from my colorist stating that these colors were too warm for me and that they had prepared my original hair color for me. A week later I received my kit and I tried it right away. I couldn't believe the results. Yes, I had my true natural color and my hair looked soft and shiny, not hard, unlike what I felt after using market dyes. There was no unpleasant smell while dyeing. They are truly gorgeous and from now on it will be only e-salon for me. Thank you very much. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not thrilledNot sure what I was expecting but I know this isn’t it. It’s very dull and nothing like the picture I sent. Pretty disappointed. 2nd try... still not the color that I wanted. I give up but I appreciate the effort that was put into this. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Fades to odd orangy colorI liked the way it looked fresh. Within a month I was not as pleased. I think I need it a bit darker. I have 2 unopened boxes. I thought I cancelled the automatic shipments,! I had surgery and stayed with friend afterward who would not allow dye in her shower or kitchen sink. I had to go to a professional this week to even get to wash it. They colored, also. do not need ANY MORE. Introductory offer a normal price I pay, the subsequent ones too rich for my budget. I will cancel COMPLETELY if you give me no notice and charge me after the fact of shipments again! I will let you know when and if I wish more product. shipping. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNancy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn’t takeMy naturally black hair didn’t take the colour that was sent. Gutted 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Bev! We are sorry to hear your hair didn't take the color. Please check your emails, we got back to you to help you further. |
love the colorI am absolutely in love with the blonde, it's natural and it looks fresh. The application was super easy to handle The things I didn't like is the strong smell and I also had the feeling that it was a little tough on my hair structure. However, I will give it another try before I decide if I'm going to stick with it 11 sur 13 personnes ont trouvé cet avis utile. Et vous ? |
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Ich bin sehr erfreut!Ich bin sehr erfreut! Ich bin froh, dass ich zu dir gekommen bin. Sie haben wunderbare Spezialisten! Danke schön! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Doesn’t hold to roots mostly gray.I still have light roots and now even darker ends!! I no longer want to be using your product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCatherine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
AwfulJust awful 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatherine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I still have gray hairsI followed the step-by-step instructions and my hair came out darker than I expected I'm not happy with this color. I prefer my hair to be lighter. The medium golden just didn't work. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFrances - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |