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Color Set
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67 726 Avis clients vérifiés |
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First time userI really wanted to be impressed. I followed the directions to a T. Gray coverage was not good on the temple area. Overall coverage was ok but not spectacular. My hair also is incredibly dry.so careful not to keep the product on longer than the reccomended time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatricia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Tried for timeI did my color on Friday, May, 17, later on that same day I can see grays. I followed the directions allowing for 30 minutes and adding water to the left over set and putting it on my hair as I rinsed off. Very disappointing since I wanted my hair dyed for my daughter upcoming wedding. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Rosa, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! (: |
Leider viel zu dunkelLeider ist hell braun, fast schwarz. Wollte es kühl ( ohne rot haben), jetzt ist es schwarz und ich unglücklich. Die Anwendung, macht mehr Arbeit und leider auch dreck. Duft ist gut und Shampoo auch 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsYvonne H.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Better than the Salon!This product is sooo convenient! I have short hair, in my mid 60's with a LOT of gray, I get to color my hair whenever I want to, in the comfort of my own home and save tons of money from coloring my hair at home, plus - I have a personal colorist consultant. What's better than this? It's a no brainer! Thank you eSalon! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Color was a perfect matchGreat product 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Echt schönZuerst fande ich die Farbe zu dunkel, aber ich muss sagen, dass sie mir echt gut gefällt, könnte eine Nuance heller sein und dann isses perfekt / der Ansatz ist leicht ins braun gehend / sonst super gleichmäßig/ aber ich hatte auch Strähnchen die ca 2 cm raus gewachsen sind 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ReviewNot much difference in my color.....would try a different color...(5.04 ) in the future... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Did not cover the graysI put the color into my hair following the same directions as before and the last application (done the same way) over half the grays were not covered. At the price for this color I’m not sure if I want to move forward. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Florence, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! (: |
poor gray coveragepoor gray coverage. I left it for 50 min (longer than usual) but still there were many grays not covered:-( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Laura, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not what supposed to beThis had a reddish tint to it. The solution was so dark. It was almost black, and it did not lighten my hair at all actually a deep brown bread. I’m going to have to do something else with it right now 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Lisa, Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |