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Color Set
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67 695 Avis clients vérifiés |
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Not satisfiedGot my custom color and was not what I was expecting! Did not cover grey at all! My hair is now two different colors! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJodi- We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Custom Hair ColorI like the color that I choose but it has lightened up a lot since I did it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDora - Sometimes hair color can fade or lighten based on your exposure to elements in your environment such as sun, water, and the chemicals in your shampoo. As our color is custom formulated each time you order, we can always adjust it lighter or darker based on your preference! |
Not completely satisfiedI followed the instructions. Two days later, the grey on my hairline has begun washing away when I clean my face. It was also very drying of my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAndrea- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Didn't know I was signing up for monthly automatic refills..Didn't know I was signing up for monthly automatic refills..Nothing at the time of original purchase notified me that I was going to be automatically refilled monthly. I do not want this automatic renewal and charge monthly 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLea- Thank you for your feedback. We apologize for your disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. We work with you again in the future. |
Beautiful!This is the best gray coverage I have ever gotten! The color is well blended! I would recommend ESALON and I do recommend it to everyone! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I love thisThis system has been awesome to dye my hair at my convenience at home. Works so amazingly. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Beautiful color, nice feelI loved my color. It covers grey well and stays on. I recommend this product. It would be nice to have the conditioner that came with it available as a suggested product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Awesome!I love this color. I love the way this color is so gentle on my hair and the fact that the colorist communicates with me!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing color and serviceThis company is all around the best. The color is fantastic and lasts longer for root coverage as you continue to use it. My hair looks amazing. The dimensional color is fabulous and more than I expected. The customer service is wonderful and is so helpful. They help you to get the color you want. I can't say enough wonderful things. I am completely satisfied and highly recommend!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wow!!!!!!!!!I did NOT expect this to come out so perfect! It is my exact color to the T and the coverage is amazing! I am so so so so happy. Thank you and will definitely continue this service. So convenient and a perfect match. Surpassed my expectations. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |