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Color Set
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67 686 Avis clients vérifiés |
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Very distraught after hair turned ginger.This was the first time I had used esalon and my hair had no previous colour. I wanted medium blonde, I did everything right but it turned ginger. I hate it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Victoria! We are sorry to hear your color turned out ginger. Please check your emails, we got back to you. |
No me cubrió lo que esperabaQuería emparejar el color de mi cabello pero no lo logro o al menos no del todo 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Lianet: Sentimos que tus canas no se hayan cubierto del todo. Te acabamos de enviar un email para seguir ayudándote. |
Worst colour ever!Gets one star only for nice packaging and decent quality gloves. Other than that, the worst hair colour I have ever used! I asked for ginger - real carrot copper - I got browny, pinky purple. Avoid this product like the plague. Go to a professional or buy a well know brand that understand colour. This company clearly does not! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Catriona! We are so sorry to hear the color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Not the sameI’ve been using esalon color for 9 years, over the last couple years the color has changed. First it seemed that it would fade/washout very quickly and not color my white hairs, then I started to notice how red my hair seemed after the color had faded. As I have become less happy with the color I have been using it less and less. I now have 4 boxes to use. I hadn't been able to place it for a while but after coloring tonight I realized that my soft black color is actually more of a coppery brown? I have not changed my color preference so I am not sure why I’m getting a redish brown color? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMachelle- We’re so sorry to hear that you have been disappointed by the results of your color applications. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Don’t risk it!Utterly devastated by the result. Had a professional hairdresser apply the colour for me, following the instructions to the letter. The two different colours provided for the roots and ends have resulted in the most appalling contrast. Waste of money! Waste of time and now left having to fork out more to rectify it! Cheers eSalon for royally ruining my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Claire! We are so sorry to hear your roots and ends turned out completely different. Please check your emails, we got back to you to help you further. |
Wrong colourCompletely wrong colour, really unhappy with the way that it’s turned out. It’s too dark and it’s damaged my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Miri! We are so sorry to hear the color is too dark. Please check your emails, we got back to you to help you further. |
DecentI was impressed until my second wash. My roots are now lighter than the rest. It has only been about 2 weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStephanie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Very unhappy 😭Not even close to my color 😭 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRocio - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
What in the world is this?If someone would please get in touch with me,I’d appreciate it.i just applied my latest box and it’s terrible.the roots and ends don’t color match at all. It’s awful. And I am going on vacation tomorrow. Guess I have to wear a hat all week. I uploaded a picture plus two Inspo pics for the next box that I hope will be free? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnni - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No me funcionó. El peor color que he usado. Mi pelo está irribleRenunció al color. No quiero dañar más mi oelo 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVangelina - Lamentamos mucho que se haya sentido decepcionado con los resultados de su aplicación de color. Nuestra Garantía eSalon Color Happiness es algo que siempre respaldamos y trabajaremos con usted para alcanzar sus objetivos de color de cabello. ¡Esté atento a nuestro correo electrónico para conocer sus próximos pasos! Realmente apreciamos sus comentarios. |