67 695 Avis clients vérifiés |
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LoveI absolutely LOVE this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing color!I truly love the color that was mixed for me! My only sadness would be if it faded too fast! I love it! Thanks! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair colorI just wanted to tell you that your product is just as good as expensive hair salons. The shampoo and conditioner were also very good. The conditioner was the first one I used that did not turn my hair into a limp lifeless mess . I was able to style my and it lots of body to it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Oh my gosh I'm in love!!!So I just dyed my hair at home by myself and I was so nervous. Especially since I decided to do it the day before Easter gatherings. Well I'm thrilled to say it turned out just exactly how I hoped it would. The color is subtle but gorgeous. I feel like I have my hair back that I had in my 20's. The red is beautiful and my hair feels so soft. Plus no more greys!!! Thank you esalon I will be telling all my friends!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Better than perfectWhen starting this color program I only needed one adjustment. My hair is the perfect color, just for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect colorI get perfect coverage and color everytime. If i decide on changing color they respond quicker and my color and grey coverage is perfect everytime. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Lovely colourI added more red in my colour, pleased with results but when washed shampoo doesn't lather feels like a coating on my hair. Haven't experienced this before ok if washed a few times. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nothing changedI have sent messages and adjustments of color and still received no reply. not a good experience 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAdela - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
GummyThe product gummed up in my hair, and it took forever for me to get it out. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRegina - We’re sorry that your hair felt gummy after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Not enough hair colorCannot apply I have a well. I was only given emulsion & grey coverage. Long hair to color entire hair. Cancel! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKymber - We're sorry to hear you felt you didn't have enough to color your hair. Our colorist looked at your photos and comments and formulated the color based on that input. Since you have highlights in your hair that you didn't want to cover, we sent you one bottle of color for your roots only to make sure the grays are at bay but the highlights stay. We see you've already spoken with a member of our team who has worked with you to find hair color perfection. |