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Color Set
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67 695 Avis clients vérifiés |
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Really nice colorReally enjoy using eSalon. Color is just as good as my stylist was using and I can color my hair at home which is more accommodating to my busy schedule 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Easy to do!Very easy to do and natural color! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect color!I love my esalon color and get MANY compliments on my hair!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Awesome ColorI love my color, I get compliments very often on my hair and hair color Antionette 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Thanks for the helpVanesssa, the extra gold was perfect! I love my new color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Last colorWas a little upset it didn't hold it color this time was out before 2 weeks. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnita- We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Shade/rootsI like the overall color but after a few washes. I wish my roots weren't so light brown as it frames my face and makes me look older. Can we make the overall result less brown? 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsApril - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Not what I expectedIt was great getting my own little salon via mail. However, the final color was not what I expected or what the picture/model showed. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClaudia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Poor gray coverageI was disappointed by the gray coverage. I was really clear that I wanted this to cover my gray roots and it did for a few days and it started to let the gray show through, and I use haircare products for colored hair. The rest of my hair, where I pulled it through, was a lovely color but I bought this specifically for the gray coverage. On another note, I think your packaging is great and makes the coloring experience feel special. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSloane- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
NiceI really like the color and the way my hair feels for weeks but after the 2nd week, my greys where showing again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsOfelia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |