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Color Set
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67 642 Avis clients vérifiés |
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Trier selon : |
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Sehr gute QualitätIch bin mit den Produkten von esalon sehr zufrieden. Die Farbe sieht super aus. Und das Shampoo und conditioner auch super Qualität. Meine Haare sind so schön und weich nach der Färbung. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Super schöne FarbeKein einziges graues Haar zu sehen. Schöne glänzende Farbe 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Terrible product!!This dried my hair out SO BADLY and made so much hair fall out. I am so upset and wish I never would have ordered this. To to it all off, it didn't work at all to cover my gray. I'm so disappointed and can't at all recommend this. Please avoid if you value your hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Julia, We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Didn't cover up all my Grey'sI want to go darker and would like to still be with you guys but I can't keep spending money if it's not what I like 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Wendi, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Super schöne HaarfarbeDie Farbe ist super schön geworden. Einfaches Aufragen, super Beschreibung und es ist alles dabei. Bin sehr zufrieden. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Gute Farbe und PflegeDas ist die beste Farbe die ich je benutzt habe. Werde sie jetzt immer wieder bestellen. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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SchönDie Farbe ist wie angegeben. Sie hält gut und sieht sehr natürlich aus. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not what I asked forWay too dark, asked for more blonde and got dark red 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBonnie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Color disasterI informed eSalon about how my hair reacts to any reds in the formula. They didn’t listen. Nor did they respond when I reached out about the tangerine, strawberry and bright red that became my “professional color”. After crying for days I am ready to venture out and have it redone. Not with any advice or solution from eSalon. They never sent the color tint brush either. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Rita, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! (: |
No changeI asked for my color to be darker and richer and after applying the new color the results are the same as the previous color I received. I submitted an into picture showing where I would like to be and this is too light and too gold. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |