|
Color Set
|
67 695 Avis clients vérifiés |
|
Trier selon : |
|
EXCELLENT COLOR RESULTSThe color that I chose the last time was excellent! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Best Hair Color Ever!I love this hair color!! So easy to use and the gray coverage is AWESOME! Does not leave hair lighter where the gray was so bad and blends well with my original color, 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
ExcellentReally pleased with the result. The colour is exactly as expected. My hair has a healthier look and a natural shine. It's the best hair colour I've ever used and I believe it's more than a hair colour, it's like proper hair treatment. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Love the color!!The hair color specialist "tweaked" my hair color a bit per my request. I absolutely LOVE the color! I have received so many compliments about how great it looks. Thanks so much! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Wonderful hair colorI am absolutely in love with this hair color. The first to be able to really cover the gray hairs....I would recommend this to everyone 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Very pleased so farIt took some getting used to coloring at home. But now I have a method down, and the color has consistently come out well. It's the right amount of golden brown that I wanted and it blends well with the previous months' color. The only thing I don't care for is the shampoo and conditioner. I now skip using this product and use my own products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Too darkDye came out darker than I wanted and had choosen 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHannah- We’re sorry that your color formulation came out darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |
Just okayI am still trying to figure out what is going on with my hair color. We started with the "dark blonde" color which made my hair red. The color correction sent, made my hair a metallic copper. The "devoted to hue" product toned down the metallic tint but still a bit copper. So for this months color application to my roots, they sent a "light drown". The kit did not include a brush so I used an old toothbrush. This color application didn't cause me to gasp when I got it applied then dried, so I guess we are making an improvement. I'm just still very confused and disappointed as my hair is very far from the original color we talked about when I started this journey. Every application feels like I'm spinning a roulette wheel with no control of the outcome. But I can't just stop because my hair is so very far from any color it's every been. I'm just stuck. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJill - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
love the color but not as happy with grey coveragethe color is beautiful and just what I wanted but the coverage for my grey was not as good as when I get professionally done. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsShelly - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Inbetween colorStill looking for an accurate color that is a dark brown color (not black) that doesn't look like a medium golden brown over gray. Starting to feel like that will never happen. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSherry - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |