|
Color Set
|
67 766 Avis clients vérifiés |
|
Trier selon : |
|
Just okayThe ordering process was easy, my stylist was very helpful, and applying the color was easy, but the color is just okay. Usually when I color my hair or have it colored, there's a noticeable difference and my hair is shiny. I barely noticed any change and my hair is still dull. Plus, it faded super fast despite using products safe for color, never going in the sun, and washing my hair no more than 2 or 3 times per week. I don't think I'll be ordering again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMegan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Box said Medium Ash Blond, but hair is now Light to Medium AuburnMy hair had a nice shine and healthy texture when I started. The color was just as I wanted it, and I uploaded three photos to the website before my first order. The box arrived and stated it was a Medium Ash Blond. I applied the color exactly per the directions. My hair is now Light to Medium Auburn with very orangey roots. I am wondering if they hire colorblind "colorists" because in no universe would this be considered even close to what I requested. Additionally, the texture of my hair after using this product was extremely dry and somewhat brittle. I have never had issues with this when having my hair done at the salon, or even when I used grocery store box products long ago. Very disappointed, and I definitely do not recommend this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsEvelyn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It is redThe color was supposed to be a honey brown and it is bright red. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsEvelyn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ruined textureI'm not happy with the texture of my hair after using the product. The color was fine, but the texture felt like the cuticle is still open. I've never had this rough texture before. I used the conditioner, but my hair has been damaged after applying the color and a gentle blow dry. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSusan - We’re truly sorry to hear about your recent experience after coloring. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not as orderedColour was not what I ordered. Not sure why colourist would decide to change my selection. Would not order again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMaureen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BeurteilungDie Farbe ist mit 11,-€ schon teuer genug und das daß Abo automatisch läuft ohne das daß explizite kommunizierten wird ist eine unverschämtheit.Aber daß die 2 Lieferung mit 29,45 € zu buche schlägt ist unseriös.Fühle mich getäuscht von 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsUrsula R. Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20 % sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Bitte teilen Sie uns eine Bestellnummer an die folgende E-Mail-Adresse [email protected] mit, damit wir Ihnen weiterhelfen können. |
Color was oxidized (according to my hair hairdresser)My roots turned out bright orange and pink 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDawn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Light brownMy hair turned out darker 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHi Shaheen! We are sorry to hear that your color has turned out darker. Please check your emails, we just got back to you to help you further. |
Canas rebeldesHola cómo estás? No se que pasa pero mis canas no toman el color, me gusta mucho el tono pero necesito un cambio para que las canas agarren el color de lo contrario prefiero no recibir mas el producto. Por favor ayúdenme 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHola, Norma: Sentimos que tus canas no se hayan cubierto. Revisa tus emails, te acabamos de escribir para poder ayudarte. |
HorribleDesactiven el plan me dañaron mi cabello yo teniendo mi cabello dorado me enviaron un negro buenos abusadores desactiven ese plan que yo nunca autorice y devuélvanme todo mi dinero 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHola, Raquel: Sentimos que tu color haya dañado tu cabello. Revisa tus emails, te acabamos de escribir para poder ayudarte. |