67 695 Avis clients vérifiés |
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Exact color match every timeIt must be high quality color to give me an exact color match each time. and I have red hair. This is not easy to do. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Did not meet my expectationsI read so much before purchasing and my local hairdresser applied the colour for me so it was professionally done. But the front greys remain untouched and for this I'm greatly disappointed! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKerisha- We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
color to dark stillnice color but still to dark, no highlights, everything exact same color. I was looking for a few shades lighter and something that gives some highlights, really didn't care for the color at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVirginia- We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and turned off your service as you requested. Again, we’re sorry that you were unhappy with your results. |
Color was not close to what I picked out and ordered.Color was Not close to what I ordered. WAY too dark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarol- We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Terrible to get outTook 3 showers until I ran out of hot water just to get it all out. That's with a high capacity water heater! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSheila- We’re sorry that you had a difficult time rinsing the color out of your hair. Since you were unhappy with your results, we have reached out to you to discuss your hair care needs and how we can best assist you, per our Satisfaction Guarantee. |
It was ok.It was ok but I found the colour very flat, there were no different tones as I have found when I have used another colour. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWendy- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Nice colorColored nice. Didn't last as long as expected. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandi- We’re sorry that your recent order did not provide the best gray coverage. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
OutstandingI love my color and it was so nice and simple. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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natural looking hair colorEasy to use. Great instructions. Quality products. Fast shipping. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Professional endingMy hair is soft and very shinny I love it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |