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Color Set
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67 695 Avis clients vérifiés |
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Hair colorI was not very impressed with your hair color. It made my hair dry. It did not cover that well either. I want to cancel my orders from here on out. I tried your product and I'm not happy with it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSonja- Thank you for sharing your feedback . We apologize that your color formulation did not provide adequate coverage and made your hair feel dry. We have reviewed your account and see that we have received your feedback and cancelled your service and refunded your recent order. Again, we’re sorry that you were unhappy with your results. |
not good grey coverageOnly took a few days for color to wear off certain strands, and now they're fully gray 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTina- We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. |
hair colorI love the product, but it did not cover my gray 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKim-We're sorry that your most recent color order did not provide adequate gray coverage. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color is still too darkI love the tones but it is a shade to two too dark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelissa- We’re sorry that you were not completely satisfied with the results of your color. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
liked the quicknessI liked how quickly the process was but the blend was far too dark. Perhaps i overestimated the amount of mahogany placed in my color. I followed the directions to the letter yet my hair came out close to black as opposed to having some golden and red highlights. I may come back and try again when i return to the states. I really like the concept. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSarah- We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Loved my Hair ColorI am very pleased with my hair color. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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I really like this productI have been using this product for a year now and I love the results. My hair has stubborn gray hair that is hard to color. I take it to my local salon and have them apply it to my hair. Each time I get great results. I will continue this product until I decide to go full gray. Thanks for the product. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Best hair colour I have used.This was an awesome hair colour, it covered all my white coloured hair. Even after washing I used have problems but not with this one it's brilliant!!! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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i love thisMy hair hasn't felt like this in years! Nor has it looked this great! Shiny, and my comb glides right through.. And the amount of breakage has reduced greatly.. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Always looks great!Very pleased!! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |