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Color Set
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67 669 Avis clients vérifiés |
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Easy to applyExcellent product to apply, just wish they did a darker colour 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Karen! Thank you for sharing your feedback with us. Please check your emails, we've just contacted you to help you further. |
Never received orderI did not receive those order, and they're is no way to contact e-salon to resend it. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not colour expectedI wanted a medium ash blonde The colour turned out dark blonde and quite a bit of gold in it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Tracy! Thank you for contacting us. We are so sorry to hear that the color didn't turn out as expected, and we'd love to review your formula to provide a solution. Please check your emails, we've just contacted you. |
Did not workMade my hair more brown instead of purple 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Aniya! Thank you for contacting us. We are sorry to hear that the hair color turned out different. Please check your emails, we've just contacted to you to help you further. |
Not the sameWhen they switched to the new products it's not the same so I stopped my order. I'm only doing this review because they won't stop sending me emails that I never signed up for. If they go back to the old formula I will consider to come back until then I'll go somewhere else. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBeth - We’re truly sorry that our enhanced products did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
They will not let me cancelI've tried to cancel and this is a scam. They just keep sending and charging. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJacqueline - Thank you for sharing your feedback. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
No better than boxedColor didn’t cover grays well and was flat and dull!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKeira - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Do not likeIt worth the money, hate the color, no gray coverage & they send whenever that want to Send. I only ordered one!!!!! Do not order it’s a scam 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShirley - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The Smell was too much to takeThe color and coverage was very good, The product did leave my hair a bit coarser than it normally is, but some extra conditioner takes care of that. The thing I can't get past is the smell. Sorry but it is just too much for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDeborah - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Love the color; but it dries my hairI love this color/shade, however, my hair has been like straw ever since I applied it. Extremely dry and no level of conditioning or moisturizing seems to help. I won't be using this again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBonita - We're truly sorry that your custom color did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |