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Color Set
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67 686 Avis clients vérifiés |
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cusotme hair colori loved all the personalized instructions and the packaging was great. The color was a little darker then i wanted but I am sure it can be adjusted. The only negative thing I have to say is that when I was rinsing the color out of my hair it became very gummy feeling and felt like it was not rinsing out. This startled me and concerned me, I began to shampoo it and then it felt better as the color rinsed out. Is this normal? 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Hair color didn't change like I wanted it toWhen I sent in photos and changes for my hair color, I thought there would actually be a change in what my color would look like once I finished coloring. The color basically looked the same as last time I colored it with eSalon. I wanted it darker and redder. The results turned out fine for the color it is - a nice brown. However, it wasn't what I thought I ordered. I guess I'll try again at a later date. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Did not likeToo red- had to recolor with store bought color to make light brown 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWendy - We’re sorry that you were unhappy with the results of your previous order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
brought out my natural red highlightsbrought out my natural red highlightS. and when i told eSalon about this they didnt understand and told me not to dye over already dyed hair. when I didnt! i then explained myself again. They copied and pasted theyre response and sent it again with no change and then sent the same color dye to me again. im beyond upset!!! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHeidi - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Very SatisfiedVery satisfied with the esalon hair color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love itAbsolutely love how my hair came out today 😃 thank you esalon, my hair looks beautiful. Wanted to say thank you to Leianna, she was so wonderful on the phone and answered all my questions. My hair smells so good and looks amazing, it feels so soft. Thank you Leianna, I love my hair. I did it today as soon as the color came in, couldn't wait. High lights is one of the best products and so easy to do, love it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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colorvery happy with this product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair colorBest hair color I have ever used. My husband colors my hair! Won't go back to any other hair color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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No more pricey salon visitsI love the color formulated for me based on my input. It's perfect!! Not to mention how soft and shiny my hair is after coloring. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love their serviceBetter than a professional salon hair color and saves me money! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |