67 649 Avis clients vérifiés |
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Too dark.I thought it made my hair look too dark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Jackie, Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
I love the colorLove the color and grey coverage. But I really can't do the mega strong chemical fumes. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Michelle, Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
A lot darker than expected.I knew when I put my mixture in it was going to be way darker than expected as it has more of a blue undertone than green, which I asked for because I had a red tone in my hair. But apart from it being darker, it was very easy to apply. Only other thing I would say is that I was told to do a focus on roots, but my roots are a lot darker than my ends. I have a super dark brown and light brown/dark blonde ends. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristen O. - Thank you for your feedback. We are so sorry to hear that our colour did not meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details. |
Great set for at home useFirst try is a positive experience. Minimal mess. Hair condition feels amazing. Colour good but so different to my normal box dye it will take a bit of getting used to. They managed to eliminate all the red tones I hated in my box dye. Looking forward to seeing how it fades etc 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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GreatCovered the grey beautiful. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Excellent, perfection in a bottle, well two actually!What a helpful company, a pleasure to deal with. Very obliging with attention to detail to ensure their customer is happy with the end result. Highly recommended. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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So easy, and great coverageI’ve been hiding my greys pretty well as I’ve seen them come through recently but this covered them perfectly. I had leftover red tones, grown out highlights and new greys - this covered everything and made it all one simple colour which is as close to my natural colour as I could have hoped for. A perfect base for me to now explore other colours (now that I know I can do it myself!) and all for a quarter of the price I’ve previously paid in salons! 2 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Fantastic productI was impressed by the colour how close is to my natural hair colour. My scalp was OK after usage, considering that I have dermatitis and it is sensitive. 2 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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colour not as expectedcolour was much darker than i expected, now i coloured second time with lighter colour however still not a great result - also the hair becomes very dry after using the products 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarian C. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with your hair colour. Upon reviewing your profile, we see that one of our Team Members already assisted you by email. Please let us know if there is anything else we can do to help! |
No funcionaNo funciona No me envíen más el producto por favor No me cobren más el producto No sirve 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSanta - ¡Gracias por comunicarse con nosotros aquí en eSalon! Lamentamos mucho que nuestro color no cumpliera con sus expectativas. Nuestra Garantía de Felicidad del Color es algo que nos tomamos en serio. Queremos trabajar contigo para encontrar una solución y que tu cabello luzca lo mejor posible. Esté atento a recibir un correo electrónico nuestro en breve. ¡Nos comunicaremos con usted para corregir esto! |