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A Surprisingly Awful ExperienceI used the Custom Hair Color a couple of times and couldn't understand why the roots were not the right color. But nevertheless, I was getting the hang of doing it myself. The last time I applied it, I had asked them to take out the red, but this time instead of being a dark brown which I hoped for, the roots were a light, mustardy, brassy brown. And what's worse is that when I applied the color this time it burned like hell! My scalp felt irritated for days afterward. From a health and safety stand point, I cannot give any stars. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatricia- We apologize that your hair color turned out differently than expected and that you experienced a reaction that could have been cause by our color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced an allergic reaction, we see that we have already received your feedback and refunded you for this color. Again, we are sorry that your experience with eSalon has been unsatisfactory. |
Adjust colorLast purchase was the best color yet but still has a slight amount of too much red. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Awesome Color!At first, I was hesitant about the color choice. After I applied it, followed the directions as instructed, it was better than I pictured! I absolutely love my new color! I wish it would last forever!! Great product, easy to use. Awesome! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best hair color!Love this hair color! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice color, quality and easy to use.I really liked to color my hair at home with the kit that I purchased here. I had never done anything on my hair by myself. I was anxious to cover my last balayage and go back to my original color (medium to dark brown). I chose "chocolate" as my new color and considering that was my first time I really liked. I wish I could post a picture of my hair after the process. It is shiny and really soft. I have really long hair and a lot as well. The 2 bottles that I received were more than enough for coloring my full hair. (by the end I still had a 1/3 of the bottle 1 for the roots) Negative: one down side to me was the smell, it is really strong and I had to do it in the bathroom, so my eyes suffered a little bit. Honestly I didn't even do any allergy test and the product didn't hurt my skin (usually when I color my hair at the salon my scalp itches a lot). I also wish that they sent 2 wipes of color remover because I did a pretty good mess. I also had to put another pair of gloves to wash my hair (the kit comes with 2 but since I used to different colors I didn't want to mix them by using the same pair of gloves) but those are minor things. I will keep the signature as I am really satisfied with my first result. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!I like that the hair color is customized to what you want. I can never find hair dyes that I like but this is awesome. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Awesome colorLove the customs color and it's super easy to appl. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Formula adjustment was excellentI asked for a lighter brown that would keep out the brassiness and received a perfect color for me. I am very pleased with the color and formula and the way my hair feels after coloring is soft and 3 washes no brassiness just a lovely medium brown . Judi 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love this product!My color is perfect for me and It there's no guess work to it. eSalon makes it easy and affordable! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color amazingEasy to apply/coverage is great/color (red) consistent shade tone/grey coverage excellent 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |