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Color Set
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67 740 Avis clients vérifiés |
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Trier selon : |
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Not good this timeI have used e salon before and was very pleased. However this time it made my hair so dry it was like straw. I am a very disappointed customer and will not use again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too darkColor was too dark. Not at all what was presented. Will give one more try to get it right I requested a refund and still have not received it as of today July 9, 2021 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I do not like the colorI do not like the color The dark blonde was so much better for my hair with the highlights. However I can’t find the dark blonde color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusan - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Not SureHair color turned out very dark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSD25 - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color does not cover grays!I’m so frustrated! The color, 1st of all did not cover regrowth and 2nd did not last for 3 weeks… 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTamara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Terrible! It didn’t cover my gray!I tried this New Company for Something different than a Box Color & Cheaper than a Salon. But, this Color was a Complete Let Down. What can I say. It was in a Pretty Box. But, it didn’t Color my Grays at ALL! Waste of money! I wish they would let me down load pictures! But, they Won’t! Good Luck if you try this Company? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBonnie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I orderedI ordered a soft black color , the color I got was a coppery brown color , color was inconsistent in different areas of my hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmber - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Washes out pretty quicklyI just can’t get it to last more than a couple weeks before my roots are washed out again and look like they need to be done. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not the right shade at all!!My roomate tried it and it wasnt the right color. I tried to ordered one too and yet again, the colour was awfull. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsÉlizabelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Damage boxWhen I open the box the developer for the ends had leaked all over in box was only a quarter left so could not do my color not enough product to cover could you send a new box of both products 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShilagh - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |