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Color Set
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67 686 Avis clients vérifiés |
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So glad I found eSalon!I love this hair color!. I don't have to hunt thru the drugstore anymore for a color close to the one I want. I get one custom made for me! And the quality is excellent. My hair feels better and is shinier after I color it. Great stuff! Better color than I have had done at a salon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great at home product!I have always colored my own hair, even my hairdresser is impressed! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colorLove this company and the color. There service is awesom. I'm saving so much money ! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not the color i wantedDidn't give me the color i wanted. Came out more burgundy/purple. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTammy - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Can't get what I wantI would love to color match what I want but it's not happening. I will try a few more times. Because I would love the convenience. Right now it's not too convenient to get the wrong color over and over again 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBelinda - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Totally disapointed - horrible experience and resultThis was my second experience with eSalon products. I had great expectations the color would adhere to my hair and touch up the roots as promoted. After following the instructions specifically, I am completely disappointed in this product. No change to my roots and no advancement in the color. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKimberly - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
New ColorI used the new color. The product is great But...I would like a much lighter color. More golden. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPat - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
GreatGreat price, quality color, easy communication with colorist. I'm hooked😉 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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The perfect color for me!!My stylist provided the perfect color for me. I also like that personal comments can be sent directly to my stylist. Thanks eSalon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Long lasting !!!I'm a first time customer. Had a friend tell me about the product and how great it is. After one use, I am sold on it !!! Lasts a lot longer than any other I have used. Can't wait for my next shipment. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |