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Color Set
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67 686 Avis clients vérifiés |
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I love itI love the entire process. It worked great and I love the color. I also like how the colorist talks with you and gives their opinion on the color so you can get the right look you really want. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My Custom hair colorMy colorist was awesome! She listened to what I wanted and what I was hoping to do, she answered my emails promptly, and gave me clear instructions. I love my hair color! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best hair colorI am very happy with my hair color, It doesn't take along time to apply and it doesn't dry out my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Adjusted colorI liked the color this time 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colorColor perfect for me. My grey is coming through in less than 2 weeks. 😢 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Terrible colourI informed e-salon that my hair is medium brown and I ordered medium ash brown hair colour. When my product arrived it was light ash brown. I e-mailed them that they had sent me the wrong product and that I didn't want my hair to go lighter as it always goes orange. They asked mt to phone them. The girl that I spoke to, Danielle, said that because the product I had ordered had so much ash in it they'd sent me a light/medium brown. She said that the product couldn't make my hair any lighter because it doesn't contain bleach. She advised that I do a strand test first. I did a strand test first but I couldn't really tell so I decided to use the product. My hair came out lighter and orange just as I'd worried and I had to re-dye it immediately with my usual colour. Very disappointing 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmanda - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Cannot use productsI'm sorry but I cannot use hair coloring for the moment. I have developed a skin allergy, I cannot use hair coloring as one of the precautions. Sorry. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Good color, bad residue.My color turned out nice, it took me an hour to rinse and wash color out. Still after washing multiple times, I have this waxy residue. I will stick with store bought color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMolly - We’re sorry that you were unsatisfied with the coverage of your custom color and that it left your hair feeling waxy. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
nice colorI went a half shade darker this time which came out just okay. After a few days, I ended up highlighting around my face, which I do like better! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Dark Blonde Golden Invisi-Copper 7.43Needs more copper. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSam - Thank you for your feedback. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |