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Color Set
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67 649 Avis clients vérifiés |
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First Time Using eSalonI have to admit that even though I color my own hair, I was a bit worried about using this product. The color looked darker than what I was used to and after application, but before the shampoo and conditioner, my hair felt like straw. But when I completed the whole process, my hair looks great! It's pretty much the same color I'm used to and sooo soft!!!! I'm looking forward to coloring my hair again! 8 sur 9 personnes ont trouvé cet avis utile. Et vous ? |
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The best!This is the best hair colouring experience ever, starting with the quiz and finishing with hair dyeing result. Easy instructions to follow. Thank you! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect colorI was using another product but not happy with color. The colorist who recommended my color got it exactly right! Very happy! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color is amazingI love the color but wish was cheaper. Eventually I will have have to stop buying cause just got some surprises that our mortgage is going up so not happy about that. I love the color though , love that I have someone helping with right color match and it's made for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Mismo color!Quiero el mismo color. Gracias 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Orange roots!!! No grey coverage!!!I am a Néw customer and I was not happy. My first box and coloring turned my roots ORANGE AND IT DID NOT COVER MY GREYS. I WOULD LIKE A full REFUND. YOU SAY YOU HAVE A 100% guarantee or you give back our money. I would like a full refund. And now I have to worry about your second shipment you sent to me. I called and told you I did not want it shipped out and billed but it was already done. My order was shipped and my debit card was billed I would like a credit for the first order as per your guarantee refund and I am now waiting on my second order in the mail so I can refuse it and return it to you. I would like both amounts credited back to my debit card for the first order and I’ll be sending back the second order as soon as it arrives. But I need that money back in my account asap so I can afford to get my hair color back to normal as it is still orange and my greys were not covered. Please contact me with your resolution and when will both of my credits be applied? Thx 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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OrangeI've tried 3 different times and explained to colorist. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRhonda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No where near intense copperAfter having my colour adjusted as the first one just wasn’t bright enough, I mixed up the first bottle and felt little concerned that it was rather red than the previous bottle that looked orange, I popped it on anyway then waited, mixed the bottle prepared for my ends which was very orange and more like the original set I received. Followed all of the instructions and rinsed it all off and I’m gutted because my ginger hair that I just wanted brightened a little is now a darker auburn red colour, nowhere near the intense copper pictured, I feel like the ratio of colour didn’t reflect the actual bottle with how red it’s turned out. Gutted because I had high hopes for the new colour! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Emma! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Color PerfectI love the product and color. It is gentle on my scalp, I am 63 and have thinning hair. It is perfect! 6 sur 7 personnes ont trouvé cet avis utile. Et vous ? |
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Color seems correctColor seems correct 5 sur 6 personnes ont trouvé cet avis utile. Et vous ? |